Complete election help desk management
The ultimate help desk solution - built for elections
Don't settle for tools built for someone else. Experience a purpose built solution for elections!
Multiple ways to report issues
From the mobile web site
From a technician device
Mobile app for field technicians
Send real-time text and email alerts to technicians in the field.
Track techs with real-time location. Assign tickets to nearby workers and view their route on the map.
Organize and prioritize tickets by severity and completion status.
Resolve common issues with a library of troubleshooting steps - dispatch only when necessary!
Step-by-Step instructions on resolving issues without a field technician.
Election support is critical
Election Response will streamline your help desk and efficiently resolve field issues!
Election Specific Solution
Real-time Issue Tracking
Color-coded Status Codes
Real-time Technician GPS
Election Location Guide