Privacy Policy

PRIVACY POLICY

Thank you for choosing to be a part of our community at Tenex Software Solutions, Inc. (“Tenex,” “Company,” “we,” “us,” “our”). We are committed to protecting your personal information and right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@tenexsolutions.com.

As an election software provider in the US, Tenex takes privacy very seriously. When you use our mobile application (the “App”) or any of our software modules, we appreciate that you are trusting us with personal information. This policy applies to all information collected or submitted to any software application(s) developed and distributed by Tenex.

INFORMATION WE COLLECT

User accounts for Tenex’s platforms are created using a name, email, password and optionally phone number.

Email addresses are only used for logging in, password resets, responding to emails that you initiate, and sending notifications. We do not send spam or promotional emails.

Phone numbers are used for multi-factor authentication text messages, application updates, and other user-initiated items. We do not complete/send spam or promotional text messages or phone calls.

INFORMATION USAGE

We use the information we collect to operate and improve our website, apps, and customer support. We do not share your information with any outside parties.

All information and data stored by Tenex is stored on our servers located ONLY in the continental United States. No data or information is stored, transferred, or processed internationally.

TECHNICAL BASICS

For the use of our mobile applications (EPB, TED Mobile), we must store a token for each device using the application. This token is used for the application to connect back to the backend server.

If you use one of the mobile apps mentioned above (EPB, TED Mobile), we also collect the following information:

If you upload files to one of our modules, we store the file until you delete them. Deleted information may be kept in backups for up to 90 days unless the laws of the individual jurisdiction require a different length of retention. Backups are encrypted and are only accessed if needed for disaster recovery.

We use cookies on our sites to keep you logged in.

Our server software may also store basic technical information, such as your IP address, in temporary memory or logs.

YOUR CONSENT

By using our site or apps, you consent to our current privacy policy.

CONTACTING US

If you have questions regarding this privacy policy, you may email info@tenexsolutions.com

CHANGES TO THIS POLICY

If we decide to change our privacy policy, we will post those changes on this page. We have the authority to update this Privacy Policy at any time. By using our site or apps, you consent to our current privacy policy.

Tenex Software Solutions © 2021